Privacy policy

Beyond Talk Therapy™ is committed to protecting your privacy and the confidentiality of your personal information. This Privacy Policy outlines how your information is collected, used, stored and protected in accordance with Australian privacy principles.
 

Collection of Personal Information

Personal information may be collected when you:

• Make an enquiry

• Book or attend a session

• Complete intake forms or assessments

• Subscribe to newsletters or resources

• Access online resources or courses

This information may include your name, contact details, relevant personal history, and information necessary to provide therapeutic services.
 

Use of Information

Your information is collected for the purpose of:

• Providing psychotherapy, counselling and related services

• Managing appointments and communication

• Maintaining accurate clinical records

• Providing resources or updates you have opted into

• Meeting legal, ethical and professional obligations

Your information is not used for any purpose unrelated to your care without your consent.
 

Confidentiality

All client information is treated as confidential and stored securely. Information is not shared with third parties unless:

• You have provided written consent

• There is a legal obligation to disclose

• There is a serious risk of harm to you or others

• Disclosure is required for professional supervision, where identifying details are removed
   

Storage and Security

Records are stored securely in password protected digital systems or locked physical files. Reasonable steps are taken to protect your information from misuse, loss or unauthorised access.
 

Access to Your Information

You may request access to your personal information or request corrections if needed. Requests can be made in writing and will be responded to within a reasonable timeframe.
 

Online Services and Resources

If you access online resources, courses or downloadable materials, basic usage information may be collected for administrative and improvement purposes. Payment information is processed securely through third-party providers.
 

Changes to This Policy

This Privacy Policy may be updated from time to time. The most current version will always be available on the website.

If you have any questions about privacy or confidentiality, please contact Beyond Talk Therapy™ directly.
 

Beyond Talk Therapy™
email us : beyondtalk-therapy.com
56 Hartnett Drive

Seaford 3198

Victoria, Australia

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